Securing Your asiacity138 Account
We ask for identity confirmation so the name on your asiacity138 account matches the name on your Touch 'n Go eWallet, Boost or bank account — this stops a withdrawal from ever landing in someone else's wallet. It's a one-time check tied to your profile, not a recurring hurdle every time you cash out. Think of it as the same check your
bank runs before releasing a transfer: it protects your balance rather than slowing it down. Once your documents clear, that same verification covers every future withdrawal from the account.
- Submit ID matching your name — Upload a government ID that matches the name registered on your asiacity138 account and linked wallet.
- Match your payment details — Make sure the Touch 'n Go eWallet, Boost or bank account you use for deposits and withdrawals is registered under the same name.
- Verification clears your profile — Once reviewed, your account is marked verified and future withdrawals skip repeat document checks.