Data We Keep When You Fund an Account
When you register, we hold your contact details, login history and the wallet trail from deposits made through Touch 'n Go eWallet, Boost or GrabPay. We don't store your e-wallet PIN or banking password anywhere on our side — that stays inside the app you use
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to send funds. What we do keep is the transaction reference, the amount and the timestamp, so a deposit or a withdrawal can be matched to your account if you ever raise a query. Session data such as device type and approximate login location helps us
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flag unusual access to your account. None of this is sold to outside marketers. Where local law in Malaysia sets specific rules on how long records must be kept or how they're shared, we follow that instead of a fixed internal policy. If you close your
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account, core transaction records are kept only as long as needed for account and payment verification, not indefinitely.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.